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Author Archives: ReviewPro

Why Hotel Automation is the Next Big Thing in Hospitality 

Automation is making its mark within the hospitality industry like never before: automated hotel task management, automated guest communication, the list goes on. But what exactly does hotel automation mean?… Read More

10 May 2023 by ReviewPro in Best Practices

6 Ways Hotel Technology Creates a More Personalized Guest Experience

As the industry continues to recover, it is important to double down on the personalized guest experience. With a landscape more competitive than ever, creating… Read More

22 Mar 2023 by ReviewPro in Best Practices

Q2 2022 Global Hotel Review Benchmark Report: a Spotlight on Review Distribution Strategy

It’s time for the second installment of the Global Hotel Review Benchmark report, where we focus on Q2. We analyzed over 1.5 million reviews to… Read More

15 Sep 2022 by ReviewPro in Trends

Should I Choose a Rule-Based or an AI Hotel Chatbot? Here’s the Difference 

As conversations about digital transformation keep buzzing, chatbots have proven to be an exciting talking point. But before you rush into making any decisions, it’s important to understand what types… Read More

09 Sep 2022 by ReviewPro in Best Practices

ReviewPro, a Shiji Group brand, reveals above-industry NPS for first two quarters of 2022

Shiji’s ReviewPro receives higher than average Net Promoter Score (NPS) from its clients, underlining the brand’s client centric ethos. Barcelona August 2, 2022: ReviewPro’s… Read More

02 Aug 2022 by ReviewPro in Press Releases

5 Tips on How to get Positive Reviews During High Season

Complaints during high season are far from inevitable, but preventing them requires planning well in advance, anticipating needs, and being highly responsive to guest feedback. Read More

20 Jul 2022 by ReviewPro in Best Practices

Hotel Benchmarking Tips and Strategies for 2022

With two very unusual years behind us, it has been a challenge for many hoteliers to predict their performance KPIs for 2022. In order to… Read More

30 Jun 2022 by ReviewPro in Best Practices
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