One of the biggest pain points for hoteliers when digitizing their operations are integrations. With recent advances in technology, hotels have access to virtually unlimited… Read More
29 Nov 2022 by ReviewPro in Best PracticesBest Practices
Hospitality best practices for industry professionals.
6 Data-driven Ways to Improve the Guest Experience and Online Reputation in 2023
During ReviewPro’s recent webinar, Using 2022 Data for 2023 Planning, Danica Smith, Director of Product Engagement, shared tips… Read More
15 Nov 2022 by ReviewPro in Best PracticesFive Ways to Let Guests Know They Can Message Your Hotel
Guest messaging is designed to answer a need from hotel guests for quick, personalized, and convenient communication, in the way that suits them… Read More
31 Oct 2022 by ReviewPro in Best PracticesProactive Guest Communication and Other Keys to Great Guest Experiences
Responding to guests’ requests and needs is at the heart of hospitality. However, a reactive approach doesn’t cut it anymore. Many hoteliers are… Read More
25 Oct 2022 by ReviewPro in Best PracticesSynchronizing Reputation and Revenue Strategies: 5 Key Areas to Focus On
While guests were generally understanding of the challenges hotels faced during the pandemic, the latest review data suggests they are less forgiving now,… Read More
28 Sep 2022 by ReviewPro in Best Practices7 Hospitality Experts on How to Maintain and Improve Your Review Distribution Strategy
Over the years, online reviews have proliferated to over 140 sources worldwide. More recently, Booking.com and Google have become review powerhouses, expanding their… Read More
22 Sep 2022 by ReviewPro in Best PracticesShould I Choose a Rule-Based or an AI Hotel Chatbot? Here’s the Difference
As conversations about digital transformation keep buzzing, chatbots have proven to be an exciting talking point. But before you rush into making any decisions, it’s important to understand what types… Read More
09 Sep 2022 by ReviewPro in Best Practices