Hospitality has always been a traditional industry but now the conversation about digital transformation, specifically automation in hospitality, has heated up. Let’s look at all… Read More
05 Jul 2023 by ReviewPro in Best PracticesCase Studies
How Paradores Hotels Uses Online Reputation Management to Win Spain’s Best Reputation
Paradores is an iconic collection of hotels located in historic buildings and natural parks across Spain. The company motto has been “Quality, Friendliness, Legendary” since… Read More
01 Sep 2021 by ReviewPro in Case StudiesHow One Lodging Operator Is Increasing Guest Satisfaction and Market Share in the Midst of the Pandemic
Need inspiration for navigating the pandemic and coming out stronger than ever? Look no further than Bachcare Holiday Homes. Whether you operate an independent hotel,… Read More
31 May 2021 by ReviewPro in Case StudiesHow Blue Tree Hotels Used a Special Guest Survey to Guide Covid-19 Protocols
Since the pandemic first began disrupting the hospitality industry in early 2020, hoteliers have been scrambling to implement policies and protocols to give travelers the… Read More
10 Mar 2021 by ReviewPro in Case StudiesEco-friendly Hotels are Good for Guests
Eco-friendly hotels are more than just a trend, for many they are a way of life. Martin’s Hotels in Belgium is… Read More
11 Nov 2020 by ReviewPro in Best PracticesLearn About Guest Communication with Staycity and Tripadvisor
Solid guest communication has never been more crucial: guests need access to up to date, factual, reliable information about your property. This information can be… Read More
28 Oct 2020 by ReviewPro in Case StudiesLearning From SARS, Looking Towards Hotel Recovery: One Beijing Hotel Shares Experiences
For many hotels located in Asia, Coronavirus is not the first virus to have proliferated and affected the industry. Looking back to the SARS crisis… Read More
28 May 2020 by ReviewPro in Best Practices