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Chatbot & AI

Should I Choose a Rule-Based or an AI Hotel Chatbot? Here’s the Difference 

As conversations about digital transformation keep buzzing, chatbots have proven to be an exciting talking point. But before you rush into making any decisions, it’s important to understand what types… Read More

20 Jun 2023 by ReviewPro in Best Practices

The Pros and Cons of Automation for Hotels  

Automation is quickly becoming a go-to solution for hoteliers looking to overcome today’s efficiency, staffing, and technological challenges. From faster check-in times to… Read More

13 Mar 2023 by Zoé Koumbouzi in Best Practices

How Safir Hotels Leverages Automation to Improve the Guest Experience

During ReviewPro’s webinar, The New Hybrid Hotel: Staff & Technology Working in Tandem, we invited Shazia Nazir, Corporate… Read More

23 Nov 2022 by ReviewPro in Chatbot & AI

Three Ways AI Can Improve My Hotel Business

To maintain competitiveness, it is more important than ever for hotels to invest in technologies that can help them with the persisting staffing issues and… Read More

02 Mar 2022 by ReviewPro in Chatbot & AI

Why Not Every Hotel Chatbot Will Be Right For You

We often speak about “the chatbot” as an unvarying product, however, it is not. Chatbots come in many varieties, fitting different types of organizations and needs. When choosing the… Read More

17 Nov 2021 by ReviewPro in Best Practices

Contactless Technology Transforming The Hospitality Industry

The Contactless Era When we consider the traditional hotel guest experience, a guest would enter and directly approach the hotel’s lobby, be greeted by the… Read More

15 Sep 2021 by ReviewPro in Chatbot & AI

Nine Questions About Hospitality Chatbots Every Hotelier Has Asked Themselves Answered

We are hearing a lot about ways to digitize the guest experience, and chatbots have been an important part of that discussion. But hospitality chatbots… Read More

26 May 2021 by ReviewPro in Chatbot & AI
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