During ReviewPro’s webinar, The New Hybrid Hotel: Staff & Technology Working in Tandem, we invited Shazia Nazir, Corporate… Read More
25 Nov 2022 by ReviewPro in Chatbot & AIClient Interviews
8 Hospitality Experts on How to Strengthen Online Reputation in 2022 since Q1 2021
Reviews and online reputation have long been a fixture in any hotel’s operational strategy, and while review volume had slowed down during the pandemic, it… Read More
01 Jun 2022 by ReviewPro in Best PracticesHow to Take Care of Your Team During the Hotel Staffing Crisis
During the height of the pandemic, Mélody Lardin of Le Saint-Sulpice Hotel in Montreal found herself in a position… Read More
02 Feb 2022 by ReviewPro in Client InterviewsRecovery 2021: How TUI BLUE Is Upholding Brand Standards and Ensuring High Levels of Guest Satisfaction
During the recent ReviewPro webinar, Summer 2021: What to Expect and How to Prepare, we asked Hannes Friebel, Manager of Quality and… Read More
30 Jun 2021 by ReviewPro in Client InterviewsFor Radisson Hotel Group, the Pandemic Has Sped Up Rather Than Slowed Down Its Digital Strategy
In early February last year, just before the pandemic hit in full force, ReviewPro invited Andrea Pinna, Senior Brand Quality Director at Radisson Hotel Group,… Read More
18 May 2021 by ReviewPro in Client InterviewsMeasuring the Value of Guest Loyalty: Radisson Hotel Group
In March 2018, the hotel company formerly known as Carlson Rezidor launched a new brand identity: Radisson Hotel Group. The company operates… Read More
29 Apr 2019 by ReviewPro in Client InterviewsHow Jurys Inn Stay on Top When Responding to Google Reviews
If you’re struggling to keep up with responding to Google reviews, and you’ve noticed the recent spike, you’re not alone. A recent ReviewPro analysis found… Read More
26 Feb 2019 by ReviewPro in Best Practices