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Guest Messaging

How Safir Hotels Leverages Automation to Improve the Guest Experience

During ReviewPro’s webinar, The New Hybrid Hotel: Staff & Technology Working in Tandem, we invited Shazia Nazir, Corporate… Read More

23 Nov 2022 by ReviewPro in Chatbot & AI

Five Ways to Let Guests Know They Can Message Your Hotel

Guest messaging is designed to answer a need from hotel guests for quick, personalized, and convenient communication, in the way that suits them… Read More

31 Oct 2022 by ReviewPro in Best Practices

Proactive Guest Communication and Other Keys to Great Guest Experiences

Responding to guests’ requests and needs is at the heart of hospitality. However, a reactive approach doesn’t cut it anymore. Many hoteliers are… Read More

25 Oct 2022 by ReviewPro in Best Practices

Avvio’s allora & Shiji’s ReviewPro Integration Enhances and Personalizes the Booking Experience

Partnership between allora and Shiji’s ReviewPro allows hoteliers to increase booking conversions.   20th of September, Barcelona – ReviewPro, a Shiji Group brand,… Read More

20 Sep 2022 by ReviewPro in Guest Messaging

7 Important Truths About Guest Messaging in Hospitality

The adoption of guest messaging in the hospitality industry is no longer a matter of if, but when. In an industry built on providing great… Read More

30 Mar 2022 by ReviewPro in Guest Messaging

Six Tips for Flawless Guest Messaging

Your staff is well-trained in servicing guests in person, by phone, and by email, but guest messaging is a new way of communicating… Read More

23 Mar 2022 by ReviewPro in Best Practices

Chatbot Messaging or Just Messaging – What’s the Difference?

Over the last decade, messaging has become an intrinsic part of our communication – we are not only messaging friends and family anymore, but also… Read More

18 Mar 2022 by ReviewPro in Guest Messaging
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