How did your hotel’s reputation hold up this summer? A boom in travel activity this summer provided a fresh trove of review data… Read More
25 Nov 2022 by ReviewPro in Online Reputation ManagementOnline Reputation Management
Learn how savvy hoteliers are managing their online reputation to improve guest satisfaction.
The Value Department Index is Dropping Globally. Now What?
The current economic climate is stirring up a hornet’s nest. The worldwide drop in the Value department index in… Read More
25 Nov 2022 by ReviewPro in Online Reputation ManagementReview Volume is Booming, but What About Guest Satisfaction?
In our recent Global Hotel Review Benchmark Report, we analyzed over 1.5 million reviews – representing half a million more than the quarter… Read More
25 Nov 2022 by ReviewPro in Online Reputation Management7 Hospitality Experts on How to Maintain and Improve Your Review Distribution Strategy
Over the years, online reviews have proliferated to over 140 sources worldwide. More recently, Booking.com and Google have become review powerhouses, expanding their… Read More
25 Nov 2022 by ReviewPro in Best PracticesResponding to Hotel Guest Reviews: How to Do It Right!
When there is so much to deal with in day-to-day hotel operations, responding to online reviews seems like a task for which there is never… Read More
04 Nov 2021 by ReviewPro in Best Practices5 Ways to Prevent Negative Guest Reviews and Boost Your Online Reputation
No one likes negative reviews, and even less if it is online for everyone to read. Luckily, there are ways to avoid them! Here below,… Read More
06 Oct 2021 by ReviewPro in Best PracticesHow Paradores Hotels Uses Online Reputation Management to Win Spain’s Best Reputation
Paradores is an iconic collection of hotels located in historic buildings and natural parks across Spain. The company motto has been “Quality, Friendliness, Legendary” since… Read More
01 Sep 2021 by ReviewPro in Case Studies