European revenue managers to tackle challenges at HSMAI event

30 Jan 2014 by ReviewPro in Events

On Feb. 7, European hotel revenue directors, revenue managers and general managers who are committed to driving revenues will gather in London for the HSMAI Annual Revenue Management Conference.

HSMAI Europe’s third annual conference is aimed at giving hoteliers tips, inspiration and the opportunity to network in one intensive one-day conference, says organizer Ally Dombey, director of Revenue by Design Ltd.The gathering this year was organized with the theme, “Mind the Gap – revenue management across the customer journey.”

If you haven’t yet registered, you still can. And as guests of ReviewPro, you’re entitled to register at the early bird member rate of €195.

The event will focus on the many challenges that revenue managers face in implementing revenue management strategies across all customer touch-points – from the hotel web site, across paid-for media such as pay per click, and increasingly through customer generated social media such as TripAdvisor, Expedia and

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One of the first presentations in the morning will be from CEO Bill Beckler, previous Innovation Director at, who will give his thoughts about what revenue managers need to be doing to build power to protect hotels from new threats in the online travel space.

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In addition to plenary sessions, the conference has been arranged to allow participants to engage in deeper discussions with speakers during highly interactive roundtable sessions that are unique to HSMAI Europe. The goal of these sessions is to facilitate a deeper understanding of the factors driving change, and enable participants to find answers specific to their own business. There will be four, half-hour roundtable sessions between 11:30 a.m. and 2:30 p.m.

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The conference comes at a time when hoteliers have the ability to harness exciting new tools, such as the ability to harness social analytics to optimize pricing across their organization. And given its focus on revenue management, ReviewPro’s CEO and co-founder RJ Friedlander will be there to run one of roundtable sessions. Among the other CEOs and innovators who will run roundtable sessions:

  • Nigel Huddlestone – Industry Head, Travel at Google
  • Maud Larpent, Head of Direct Connect Development, TripAdvisor
  • Daniel Holl, Global Hotel Relations, Trivago
  • Ullrich Kastner CEO, Myhotelshop
  • Patrick Bosworth, CEO and co-founder, Duetto
  • Chinmai Sharma, Vice President Revenue Management, Louvre Hotels

You can see the full agenda here.

The conference will be held at the Jumeirah Carlton located on Sloane Street, the hub of Knightsbridge.

It was created by HSMAI Europe’s Revenue Management Advisory Board, a team of senior operational directors with revenue responsibility from across Europe, committed to developing a program that addresses top of mind issues for today’s revenue managers.

Revenue managers: What new challenges are you seeing these days when it comes to driving revenues?

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