Online Reputation and Social Media Management for Hotels: Recommended Readings of the week– November 16th

Every week on Friday, we share 5 of the most interesting articles on Social Media & Online Reputation Management published during the week. Here are this week’s recommended readings:

Some free tools and resources for businesses in the Pinterest community.
New Tools for Businesses in the Pinterest Community
by Cat Lee

Small companies may lack the marketing dollars and visibility of larger brands, but they can still stand out on the shelf by thinking outside the box—literally.
5 Creative Packaging Ideas to Delight Your Customers
by Jane Porter

WiFi has really changed people’s habits. Do we still need desks in hotels?
Do we really need desks in hotel rooms?
by Andrea

The list of the best hotels for service.
The Gold List 2012
by Conde Nast Traveller

It is challenging being an independent hotel but there is the possibility to experiment with everything from optimising direct bookings via your website to investing in beds and innovating with hi-tech curtains.
‘Normal’ is not enough: delighting with design can make all the difference
by Pamela Whitby