Responding to guests’ requests and needs is at the heart of hospitality. However, a reactive approach doesn’t cut it anymore. Many hoteliers are… Read More
25 Oct 2022 by ReviewPro in Best PracticesThe Value Department Index is Dropping Globally. Now What?
The current economic climate is stirring up a hornet’s nest. The worldwide drop in the Value department index in… Read More
13 Oct 2022 by ReviewPro in Online Reputation ManagementReview Volume is Booming, but What About Guest Satisfaction?
In our recent Global Hotel Review Benchmark Report, we analyzed over 1.5 million reviews – representing half a million more than the quarter… Read More
05 Oct 2022 by ReviewPro in Online Reputation ManagementSynchronizing Reputation and Revenue Strategies: 5 Key Areas to Focus On
While guests were generally understanding of the challenges hotels faced during the pandemic, the latest review data suggests they are less forgiving now,… Read More
28 Sep 2022 by ReviewPro in Best Practices7 Hospitality Experts on How to Maintain and Improve Your Review Distribution Strategy
Over the years, online reviews have proliferated to over 140 sources worldwide. More recently, Booking.com and Google have become review powerhouses, expanding their… Read More
22 Sep 2022 by ReviewPro in Best PracticesAvvio’s allora & Shiji’s ReviewPro Integration Enhances and Personalizes the Booking Experience
Partnership between allora and Shiji’s ReviewPro allows hoteliers to increase booking conversions. 20th of September, Barcelona – ReviewPro, a Shiji Group brand,… Read More
20 Sep 2022 by ReviewPro in Guest Messaging