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Auto Case Management

Staff Shortage in Hospitality: How to Maintain High Service Levels ?

Now that the worst of the pandemic seems behind us, it looks like the hospitality industry must deal with yet another crisis: staff shortage. People… Read More

20 Oct 2021 by ReviewPro in Best Practices

Why Hotel Automation is the Next Big Thing in Hospitality 

Automation is making its mark within the hospitality industry like never before: automated hotel task management, automated guest communication, the list goes on. But what exactly does hotel automation mean?… Read More

23 Jun 2021 by ReviewPro in Best Practices

Responding to Reviews: Everything You Need to Know

A key part of a successful hotel guest experience strategy is responding to hotel reviews. Whether to thank guests for a positive review, or respond… Read More

25 Jun 2019 by ReviewPro in Educational Guide

Case Study: How Minor Hotels Boosted its KPIs with ReviewPro

We all know that great guest experiences and superior guest service are rewarded with positive rankings on OTAs and reviews sites. In the niche of… Read More

11 Jun 2019 by ReviewPro in Case Studies

H Resort Employs a Combination of Proactive and Reactive Strategies to Provide Service Excellence

H Resorts is a luxury property located in the tropical paradise of the Seychelles, and it knows that in order to provide true service excellence… Read More

06 May 2019 by ReviewPro in Case Studies

ReviewPro Unveils the Guest Experience Improvement Suite™

Barcelona, 24 April, 2019: ReviewPro has launched the Guest Experience Improvement Suite™, a powerful set of tools and processes to help hoteliers to more effectively… Read More

24 Apr 2019 by ReviewPro in Press Releases

Transamerica Hotel Chain Puts Guest Experience First With Amazing Results

As any hotel brand today, Transamerica Hotel Chain is aware that it operates in a market where competition is fierce and online reputation matters. Read More

23 Apr 2019 by ReviewPro in Case Studies
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