Now that the worst of the pandemic seems behind us, it looks like the hospitality industry must deal with yet another crisis: staff shortage. People… Read More
20 Oct 2021 by ReviewPro in Best PracticesAuto Case Management
Why Hotel Automation is the Next Big Thing in Hospitality
Automation is making its mark within the hospitality industry like never before: automated hotel task management, automated guest communication, the list goes on. But what exactly does hotel automation mean?… Read More
23 Jun 2021 by ReviewPro in Best PracticesResponding to Reviews: Everything You Need to Know
A key part of a successful hotel guest experience strategy is responding to hotel reviews. Whether to thank guests for a positive review, or respond… Read More
25 Jun 2019 by ReviewPro in Educational GuideCase Study: How Minor Hotels Boosted its KPIs with ReviewPro
We all know that great guest experiences and superior guest service are rewarded with positive rankings on OTAs and reviews sites. In the niche of… Read More
11 Jun 2019 by ReviewPro in Case StudiesH Resort Employs a Combination of Proactive and Reactive Strategies to Provide Service Excellence
H Resorts is a luxury property located in the tropical paradise of the Seychelles, and it knows that in order to provide true service excellence… Read More
06 May 2019 by ReviewPro in Case StudiesReviewPro Unveils the Guest Experience Improvement Suite™
Barcelona, 24 April, 2019: ReviewPro has launched the Guest Experience Improvement Suite™, a powerful set of tools and processes to help hoteliers to more effectively… Read More
24 Apr 2019 by ReviewPro in Press ReleasesTransamerica Hotel Chain Puts Guest Experience First With Amazing Results
As any hotel brand today, Transamerica Hotel Chain is aware that it operates in a market where competition is fierce and online reputation matters. Read More
23 Apr 2019 by ReviewPro in Case Studies