Automation is making its mark within the hospitality industry like never before: automated hotel task management, automated guest communication, the list goes on. But what exactly does hotel automation mean?… Read More
10 May 2023 by ReviewPro in Best Practicesautomation
6 Ways Hotel Technology Creates a More Personalized Guest Experience
As the industry continues to recover, it is important to double down on the personalized guest experience. With a landscape more competitive than ever, creating… Read More
22 Mar 2023 by ReviewPro in Best Practices8 Strategies for Planning a Hybrid Hotel Model
Correctly setting up automation in your business is the long-term path to efficient and smart use of resources. However, hospitality is based on the… Read More
13 Mar 2023 by Zoé Koumbouzi in Best PracticesReview Volume is Booming, but What About Guest Satisfaction?
In our recent Global Hotel Review Benchmark Report, we analyzed over 1.5 million reviews – representing half a million more than the quarter… Read More
05 Oct 2022 by ReviewPro in Online Reputation ManagementFour Ways Hoteliers Can Use Automation to Improve Service Levels
2022 is off to a rocky start: staff shortages are forcing hotels to run with reduced staffing and services, inflation and supply chain issues are… Read More
16 Feb 2022 by ReviewPro in Best Practices10 Things We Learned About the Future of Hospitality in 2021
Three Ways to Combat Staff Shortage in Hospitality
After laying off or furloughing many positions during the height of the pandemic, the hospitality industry is now finding that a lot of workers are… Read More
25 Nov 2021 by ReviewPro in Best Practices