automation

Automation is making its mark within the hospitality industry like never before: automated hotel task management, automated guest communication, the list goes on. But what exactly does hotel automation mean?… Read More

As the industry continues to recover, it is important to double down on the personalized guest experience. With a landscape more competitive than ever, creating… Read More

Correctly setting up automation in your business is the long-term path to efficient and smart use of resources. However, hospitality is based on the… Read More

In our recent Global Hotel Review Benchmark Report, we analyzed over 1.5 million reviews – representing half a million more than the quarter… Read More

2022 is off to a rocky start: staff shortages are forcing hotels to run with reduced staffing and services, inflation and supply chain issues are… Read More

With another challenging year behind us, we have all learned a lot about what it means to navigate a business through uncertain waters. Here below,… Read More

After laying off or furloughing many positions during the height of the pandemic, the hospitality industry is now finding that a lot of workers are… Read More