automation

In our recent Global Hotel Review Benchmark Report, we analyzed over 1.5 million reviews – representing half a million more than the quarter… Read More

2022 is off to a rocky start: staff shortages are forcing hotels to run with reduced staffing and services, inflation and supply chain issues are… Read More

With another challenging year behind us, we have all learned a lot about what it means to navigate a business through uncertain waters. Here below,… Read More

After laying off or furloughing many positions during the height of the pandemic, the hospitality industry is now finding that a lot of workers are… Read More

Now that the worst of the pandemic seems behind us, it looks like the hospitality industry must deal with yet another crisis: staff shortage. People… Read More

Whether you look at travel search volume, STR reports or your own weekly pick-up, the forecasted travel recovery is on the horizon (if it isn’t… Read More

Although hospitality has always been a more traditional industry, the pandemic has accelerated tech adoption and the conversation about digital transformation, specifically automation, has heated… Read More