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Review Volume is Booming, but What About Guest Satisfaction?

In our recent Global Hotel Review Benchmark Report, we analyzed over 1.5 million reviews – representing half a million more than the quarter… Read More

05 Oct 2022 by ReviewPro in Online Reputation Management

Four Ways Hoteliers Can Use Automation to Improve Service Levels

2022 is off to a rocky start: staff shortages are forcing hotels to run with reduced staffing and services, inflation and supply chain issues are… Read More

16 Feb 2022 by ReviewPro in Best Practices

10 Things We Learned About the Future of Hospitality in 2021

With another challenging year behind us, we have all learned a lot about what it means to navigate a business through uncertain waters. Here below,… Read More

05 Jan 2022 by ReviewPro in Trends

Three Ways to Combat Staff Shortage in Hospitality

After laying off or furloughing many positions during the height of the pandemic, the hospitality industry is now finding that a lot of workers are… Read More

25 Nov 2021 by ReviewPro in Best Practices

Staff Shortage in Hospitality: How to Maintain High Service Levels ?

Now that the worst of the pandemic seems behind us, it looks like the hospitality industry must deal with yet another crisis: staff shortage. People… Read More

20 Oct 2021 by ReviewPro in Best Practices

The Guest Experience Software for Travel Recovery

Whether you look at travel search volume, STR reports or your own weekly pick-up, the forecasted travel recovery is on the horizon (if it isn’t… Read More

27 Jul 2021 by ReviewPro in Hospitality Industry News

Automation in Hospitality – What You Need to Know

Although hospitality has always been a more traditional industry, the pandemic has accelerated tech adoption and the conversation about digital transformation, specifically automation, has heated… Read More

22 Jul 2021 by ReviewPro in Best Practices
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