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Best Practices

Should I Choose a Rule-Based or an AI Hotel Chatbot? Here’s the Difference 

As conversations about digital transformation keep buzzing, chatbots have proven to be an exciting talking point. But before you rush into making any decisions, it’s important to understand what types… Read More

20 Jun 2023 by ReviewPro in Best Practices

10 Reputation Strategies for 2023

As travel behaviour and expectations evolve, new opportunities are emerging for hotels. Here our team of experts draws from recent trends and key review metrics… Read More

14 Jun 2023 by Zoé Koumbouzi in Best Practices

9 Questions To Help You Learn About Booking.com 

Booking.com has long been a powerhouse of reviews. In fact, data from 2022 showed that… Read More

21 Apr 2023 by Zoé Koumbouzi in

How to Improve Review Scores on Booking.com

Booking.com is the world’s leading source of hotel reviews, powering 41.8% of global guest reviews in 2022. With millions of travelers searching… Read More

12 Apr 2023 by Zoé Koumbouzi in Best Practices

The Pros and Cons of Automation for Hotels  

Automation is quickly becoming a go-to solution for hoteliers looking to overcome today’s efficiency, staffing, and technological challenges. From faster check-in times to… Read More

13 Mar 2023 by Zoé Koumbouzi in Best Practices

8 Strategies for Planning a Hybrid Hotel Model

Correctly setting up automation in your business is the long-term path to efficient and smart use of resources. However, hospitality is based on the… Read More

13 Mar 2023 by Zoé Koumbouzi in Best Practices

How to Leverage Guest Surveys And Create Great Experiences

As a hospitality business, it will be your mission to exceed expectations. But how can you ensure that you are continuously providing a high level… Read More

28 Feb 2023 by Zoé Koumbouzi in Best Practices
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