By Michael Kessler, CEO, ReviewPro When I took over as CEO of ReviewPro in December of 2019, little did I know… Read More
22 Dec 2020 by ReviewPro in Thought LeadershipCOVID-19
Learn About Guest Communication with Staycity and Tripadvisor
Solid guest communication has never been more crucial: guests need access to up to date, factual, reliable information about your property. This information can be… Read More
28 Oct 2020 by ReviewPro in Case StudiesFive Ways Hotel Listening Tools Can Help Today
As the global landscape is constantly changing, so are guest expectations. It is more important than ever to employ hotel listening tools to know what… Read More
23 Sep 2020 by ReviewPro in Best Practices5 Reasons Why Hotels Don’t Implement Chatbots
Messaging and fast mobile connections mean that all of us have become accustomed to “right here, right now” kind of communication. For accommodation providers that… Read More
19 Aug 2020 by ReviewPro in Best Practices7 Ways To Maintain Guest Satisfaction During COVID-19
In order to give people the confidence to book and to protect guests and staff from the virus, hotels and lodging operators are implementing a… Read More
12 Aug 2020 by ReviewPro in Best PracticesWhat Does Having A Clear Communication Strategy Mean Today?
Clear communication has become more important than ever throughout the pandemic. Globally, there have been 16 million confirmed cases of COVID-19 and from the looks… Read More
05 Aug 2020 by ReviewPro in Best Practices