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COVID-19

Survive Today and Thrive Tomorrow: Lessons in Crisis Leadership for Hotels & Tech Companies

By Michael Kessler, CEO, ReviewPro When I took over as CEO of ReviewPro in December of 2019, little did I know… Read More

22 Dec 2020 by ReviewPro in Thought Leadership

Learn About Guest Communication with Staycity and Tripadvisor

Solid guest communication has never been more crucial: guests need access to up to date, factual, reliable information about your property. This information can be… Read More

28 Oct 2020 by ReviewPro in Case Studies

Five Ways Hotel Listening Tools Can Help Today

As the global landscape is constantly changing, so are guest expectations. It is more important than ever to employ hotel listening tools to know what… Read More

23 Sep 2020 by ReviewPro in Best Practices

5 Reasons Why Hotels Don’t Implement Chatbots

Messaging and fast mobile connections mean that all of us have become accustomed to “right here, right now” kind of communication. For accommodation providers that… Read More

19 Aug 2020 by ReviewPro in Best Practices

7 Ways To Maintain Guest Satisfaction During COVID-19

In order to give people the confidence to book and to protect guests and staff from the virus, hotels and lodging operators are implementing a… Read More

12 Aug 2020 by ReviewPro in Best Practices

What Does Having A Clear Communication Strategy Mean Today?

Clear communication has become more important than ever throughout the pandemic. Globally, there have been 16 million confirmed cases of COVID-19 and from the looks… Read More

05 Aug 2020 by ReviewPro in Best Practices

Webinar: Take Control of Post-COVID-19 Communication to Drive Trust and Bookings

Hotels all over the world are reopening and the big question is, how to fill the rooms? How will you ensure that you are both… Read More

15 Jul 2020 by ReviewPro in Webinars
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