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Featured

Featured Hotel Reputation and Guest Satisfaction content. Find great tips to improve hotel reviews and your hotel rankings online.

PwC Releases 2015 Hotel Online Reputation Benchmarking Report

PwC has published a comprehensive research study on the state of hotel online reputation “Why hotel reviews matter and how hotels respond” and… Read More

30 Jun 2015 by ReviewPro in Press Releases

How to Improve your Hotel’s Online Presence

One of the biggest challenges in 2015 is understanding how to above the noise of online feedback to impact potential guests. That’s why successful hotel… Read More

18 May 2015 by ReviewPro in Best Practices

How Portugal’s Biggest Hotel Brand Improved Guest Surveys

It’s no secret that prioritizing the experience at your hotel leads to happier guests and stronger revenue. But what if, like many hoteliers, you still… Read More

24 Apr 2015 by ReviewPro in Case Studies

Webinar: How to Profit from an Effective Guest Survey Strategy

It’s no secret that cultivating a guest-centric hotel culture leads to happier guests and increased revenue. But what if, like many hoteliers, you still struggle… Read More

21 Apr 2015 by ReviewPro in Webinars

4 Guest Feedback Myths

Like many other hoteliers trying out new business practices, you may be unsure of how to earn the most ROI from your investment in Guest… Read More

14 Apr 2015 by ReviewPro in Online Reputation Management

Guest Survey Management 101: Part Two

Many forward-thinking hoteliers have already realized the importance of customer feedback in creating a more positive guest experience to improve operations, service and revenue. But… Read More

23 Mar 2015 by ReviewPro in Best Practices

LIVE Webinar: The Impact of Traveler Reviews on Destinations & Hotel Rating Systems

Are “official” rating systems still relevant? Is quality measured in stars, diamonds, bubbles or aggregate scores? And who decides – travelers, governments, associations, the media… Read More

20 Mar 2015 by ReviewPro in Webinars
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