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In another of our ReviewPro ‘Hotelier Talks’ we focused on cleanliness. We wanted to understand if there are any government guidelines in place and how… Read More

As a hotelier, you work hard to juggle multiple departments and concerns at any given moment. From reservations to check-ins, housekeeping, revenue management and the… Read More

Customer satisfaction is the driving force behind the success of every business. Happy customers spend more money, come back, help spread the word and foster… Read More

Previewing a study to be published later this summer, Chris Anderson of Cornell University unveiled more research linking ReviewPro’s Global Review Index (GRI)… Read More

As more travelers turn to review sites to research trips and share experiences, positive reviews have become essential to a hotel’s success. And nothing influences… Read More

On Oct. 9, hospitality executives will descend on Berlin for the HSMAI Digital Marketing and Revenue Management conference. Given new advances in technology that… Read More

By Daniel Edward Craig In researching ReviewPro’s Climbing TripAdvisor’s Popularity Index webinar last month, I asked a range of hoteliers how they achieved –… Read More