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Guest Experience Automation

5 Tips to Build a Better Guest Communication Strategy

As borders are opening and closing and different COVID-measures are applied in different regions, guests have more questions than ever. Hoteliers should respond with clear… Read More

02 Dec 2021 by ReviewPro in Best Practices

Why Not Every Hotel Chatbot Will Be Right For You

We often speak about “the chatbot” as an unvarying product, however, it is not. Chatbots come in many varieties, fitting different types of organizations and needs. When choosing the… Read More

17 Nov 2021 by ReviewPro in Best Practices

Automation in Hospitality – What You Need to Know

Although hospitality has always been a more traditional industry, the pandemic has accelerated tech adoption and the conversation about digital transformation, specifically automation, has heated… Read More

22 Jul 2021 by ReviewPro in Best Practices

Nine Questions About Hospitality Chatbots Every Hotelier Has Asked Themselves Answered

We are hearing a lot about ways to digitize the guest experience, and chatbots have been an important part of that discussion. But hospitality chatbots… Read More

26 May 2021 by ReviewPro in Chatbot & AI

For Radisson Hotel Group, the Pandemic Has Sped Up Rather Than Slowed Down Its Digital Strategy

In early February last year, just before the pandemic hit in full force, ReviewPro invited Andrea Pinna, Senior Brand Quality Director at Radisson Hotel Group,… Read More

18 May 2021 by ReviewPro in Client Interviews

Safir Hotels Partners with ReviewPro to Automate the Guest Experience

We are proud to share the news that Safir Hotels & Resorts has responded to consumer demand for efficient, contactless guest… Read More

03 Feb 2021 by ReviewPro in Press Releases

Radisson Hotel Group Selects ReviewPro’s Latest Guest Experience Management Solution

Radisson Hotel Group selects ReviewPro’s Guest Experience Automation™ solution to improve the digital guest experience. Iconic hotel… Read More

24 Nov 2020 by ReviewPro in Press Releases
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