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Guest Experience

Shiji ReviewPro Launches Guest Experience Benchmark for Q1 2023

May 31, 2023, Barcelona: In response to the rapidly growing travel market and the increasing demand for optimal guest experience in hotels, Shiji… Read More

31 May 2023 by Zoé Koumbouzi in

6 Ways Hotel Technology Creates a More Personalized Guest Experience

As the industry continues to recover, it is important to double down on the personalized guest experience. With a landscape more competitive than ever, creating… Read More

22 Mar 2023 by ReviewPro in Best Practices

How to Leverage Guest Surveys And Create Great Experiences

As a hospitality business, it will be your mission to exceed expectations. But how can you ensure that you are continuously providing a high level… Read More

28 Feb 2023 by Zoé Koumbouzi in Best Practices

Proactive Guest Communication and Other Keys to Great Guest Experiences

Responding to guests’ requests and needs is at the heart of hospitality. However, a reactive approach doesn’t cut it anymore. Many hoteliers are… Read More

25 Oct 2022 by ReviewPro in Best Practices

The Value Department Index is Dropping Globally. Now What?

The current economic climate is stirring up a hornet’s nest. The worldwide drop in the Value department index in… Read More

13 Oct 2022 by ReviewPro in Online Reputation Management

5 Ways to Drive Revenue with Higher Guest Satisfaction

Research has long told us that reputation drives revenue, and for a better reputation, we need higher guest satisfaction. In our last webinar, we explored… Read More

04 May 2022 by ReviewPro in Best Practices

Shiji’s ReviewPro & hotelkit Integrate to Streamline Guest Follow-up

Partnership between hotelkit and Shiji’s ReviewPro allows hoteliers to drive operational excellence.   7th of April 2022, Barcelona: Shiji’s ReviewPro, the leading Guest… Read More

07 Apr 2022 by ReviewPro in Press Releases
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