May 31, 2023, Barcelona: In response to the rapidly growing travel market and the increasing demand for optimal guest experience in hotels, Shiji… Read More
31 May 2023 by Zoé Koumbouzi inGuest Experience
6 Ways Hotel Technology Creates a More Personalized Guest Experience
As the industry continues to recover, it is important to double down on the personalized guest experience. With a landscape more competitive than ever, creating… Read More
22 Mar 2023 by ReviewPro in Best PracticesHow to Leverage Guest Surveys And Create Great Experiences
As a hospitality business, it will be your mission to exceed expectations. But how can you ensure that you are continuously providing a high level… Read More
28 Feb 2023 by Zoé Koumbouzi in Best PracticesProactive Guest Communication and Other Keys to Great Guest Experiences
Responding to guests’ requests and needs is at the heart of hospitality. However, a reactive approach doesn’t cut it anymore. Many hoteliers are… Read More
25 Oct 2022 by ReviewPro in Best PracticesThe Value Department Index is Dropping Globally. Now What?
The current economic climate is stirring up a hornet’s nest. The worldwide drop in the Value department index in… Read More
13 Oct 2022 by ReviewPro in Online Reputation Management5 Ways to Drive Revenue with Higher Guest Satisfaction
Research has long told us that reputation drives revenue, and for a better reputation, we need higher guest satisfaction. In our last webinar, we explored… Read More
04 May 2022 by ReviewPro in Best PracticesShiji’s ReviewPro & hotelkit Integrate to Streamline Guest Follow-up
Partnership between hotelkit and Shiji’s ReviewPro allows hoteliers to drive operational excellence. 7th of April 2022, Barcelona: Shiji’s ReviewPro, the leading Guest… Read More
07 Apr 2022 by ReviewPro in Press Releases