Effective business decisions rely on data, and the hospitality sector is no exception. Through our quarterly benchmark reports on guest experience data, we analyse millions… Read More
27 Sep 2023 by Heather McCaw in Research and ReportsGuest intelligence
Should I Choose a Rule-Based or an AI Hotel Chatbot? Here’s the Difference
As conversations about digital transformation keep buzzing, chatbots have proven to be an exciting talking point. But before you rush into making any decisions, it’s important to understand what types… Read More
20 Jun 2023 by ReviewPro in Best PracticesThe 10 Best Predictions for Hotel Travel Trends in 2022
As we’re gearing up for another unprecedented year, we are relying on our pandemic experience of the last two years to predict hotel travel trends. Read More
09 Mar 2022 by ReviewPro in Best PracticesHigh Touch to No Touch
Staying ahead of the curve means being switched on to global events, client needs, and technology trends – and how they all affect the guest… Read More
03 Sep 2020 by ReviewPro in Best PracticesThe Hellenic Chamber of Hotels Partners with ReviewPro
ReviewPro to Deliver Guest Experience Data to 10,000 Greek Hotel Accommodation Providers Barcelona, Spain, 10 July 2019: The Hellenic Chamber of… Read More
10 Jul 2019 by ReviewPro in Press ReleasesBrand Reputation: The New Equity in the Hotel Industry
Brand reputation and ranking is taking on a new importance in the age of global travel. Guests want consistency, exceptional guest experiences, plus a… Read More
15 Apr 2019 by ReviewPro in Educational GuideHow TOP 10 Holiday Parks Aced its Key Metrics by Listening to Guest Feedback
TOP 10 Holiday Parks is a New Zealand franchise. Each of the properties is individually owned but they all operate under the same brand, using… Read More
02 Apr 2019 by ReviewPro in Case Studies