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Guest intelligence

Should I Choose a Rule-Based or an AI Hotel Chatbot? Here’s the Difference 

As conversations about digital transformation keep buzzing, chatbots have proven to be an exciting talking point. But before you rush into making any decisions, it’s important to understand what types… Read More

09 Sep 2022 by ReviewPro in Best Practices

The 10 Best Predictions for Hotel Travel Trends in 2022

As we’re gearing up for another unprecedented year, we are relying on our pandemic experience of the last two years to predict hotel travel trends. Read More

09 Mar 2022 by ReviewPro in Best Practices

High Touch to No Touch

Staying ahead of the curve means being switched on to global events, client needs, and technology trends – and how they all affect the guest… Read More

03 Sep 2020 by ReviewPro in Best Practices

The Hellenic Chamber of Hotels Partners with ReviewPro

ReviewPro to Deliver Guest Experience Data to 10,000 Greek Hotel Accommodation Providers Barcelona, Spain, 10 July 2019: The Hellenic Chamber of… Read More

10 Jul 2019 by ReviewPro in Press Releases

Brand Reputation: The New Equity in the Hotel Industry

Brand reputation and ranking is taking on a new importance in the age of global travel. Guests want consistency, exceptional guest experiences, plus a… Read More

15 Apr 2019 by ReviewPro in Educational Guide

How TOP 10 Holiday Parks Aced its Key Metrics by Listening to Guest Feedback

TOP 10 Holiday Parks is a New Zealand franchise. Each of the properties is individually owned but they all operate under the same brand, using… Read More

02 Apr 2019 by ReviewPro in Case Studies

February Events: We’ve Got You Covered This Valentine’s Day

Hoteliers, we are sure that you have more than just Valentine’s day on your minds this month. After all, the year has officially started and… Read More

04 Feb 2019 by ReviewPro in Events
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