With a direct impact on reputation, loyalty and revenue, guest satisfaction is the ultimate measure of success for lodging providers, restaurants and other types of… Read More
08 Jan 2020 by ReviewPro in Best Practicesguest loyalty
Three Golden Rules to Enhance Hotel Brand Recognition and Increase Guest Loyalty
10 Hoteliers Share Their Strategies to Build Guest Loyalty
Have you ever wondered how your colleagues in the hotel industry recognize and earn loyalty from guests? We asked our clients to share some of… Read More
17 Jul 2019 by ReviewPro in Best PracticesMeasuring the Value of Guest Loyalty: Radisson Hotel Group
In March 2018, the hotel company formerly known as Carlson Rezidor launched a new brand identity: Radisson Hotel Group. The company operates… Read More
29 Apr 2019 by ReviewPro in Client InterviewsHotel Loyalty Programs: The Pros and Cons
It seems like all major brands today have hotel loyalty programs in place these days, but it’s no secret that they can be costly both… Read More
11 Mar 2019 by ReviewPro in Best Practices12 Practical Ways to Build Guest Loyalty
In the past, hotel guest loyalty programs were more exclusive – travelers were invited to join only after having stayed a certain number of times. Read More
11 Feb 2019 by ReviewPro in Best PracticesLibrary Hotel Collection: 5 Secrets to Brand Reputation Building
Almost 10 years ago, Library Hotel Collection became legendary for placing its four boutique properties in the top-four positions of New York hotels on… Read More
21 Jan 2019 by ReviewPro in Best Practices