During ReviewPro’s webinar, The New Hybrid Hotel: Staff & Technology Working in Tandem, we invited Shazia Nazir, Corporate… Read More
25 Nov 2022 by ReviewPro in Chatbot & AIguest messaging
Five Ways to Let Guests Know They Can Message Your Hotel
Guest messaging is designed to answer a need from hotel guests for quick, personalized, and convenient communication, in the way that suits them… Read More
25 Nov 2022 by ReviewPro in Best PracticesProactive Guest Communication and Other Keys to Great Guest Experiences
Responding to guests’ requests and needs is at the heart of hospitality. However, a reactive approach doesn’t cut it anymore. Many hoteliers are… Read More
25 Nov 2022 by ReviewPro in Best PracticesShould I Choose a Rule-Based or an AI Hotel Chatbot? Here’s the Difference
As conversations about digital transformation keep buzzing, chatbots have proven to be an exciting talking point. But before you rush into making any decisions, it’s important to understand what types… Read More
09 Sep 2022 by ReviewPro in Best Practices7 Important Truths About Guest Messaging in Hospitality
The adoption of guest messaging in the hospitality industry is no longer a matter of if, but when. In an industry built on providing great… Read More
30 Mar 2022 by ReviewPro in Guest MessagingChatbot Messaging or Just Messaging – What’s the Difference?
Over the last decade, messaging has become an intrinsic part of our communication – we are not only messaging friends and family anymore, but also… Read More
18 Mar 2022 by ReviewPro in Guest Messaging5 Tips to Build a Better Guest Communication Strategy
As borders are opening and closing and different COVID-measures are applied in different regions, guests have more questions than ever. Hoteliers should respond with clear… Read More
02 Dec 2021 by ReviewPro in Best Practices