As borders are opening and closing and different COVID-measures are applied in different regions, guests have more questions than ever. Hoteliers should respond with clear… Read More
02 Dec 2021 by ReviewPro in Best Practicesguest messaging
Oaky and ReviewPro Integrate to Enable Upsell via Guest Messaging
November 3rd, 2021 – Amsterdam: Upselling engine Oaky and ReviewPro, part of the Shiji Group, have launched an integration that allows hoteliers… Read More
03 Nov 2021 by ReviewPro in Press ReleasesThe Must-Have List for a Hotel Messaging Platform in 2021
While we all await the dissemination of a COVID-19 vaccine throughout the first half of 2021, budgets will remain tight while reservations will be slim. Read More
03 Jun 2021 by ReviewPro in Best PracticesManual Processes to Handle Guest Requests, Really?
Why is it that in a time where technology has become an integrated part of our daily lives and everything is moving faster, some hotel… Read More
07 Oct 2020 by ReviewPro in Best PracticesWhy Hotel Chatbots Are the Next Big Thing in Customer Service
In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved… Read More
29 Jul 2020 by Sebastien Felix in Guest IntelligenceDon’t Let the WhatsApp API Delay You from Implementing Guest Messaging
For the time being, WhatsApp is limiting the rollout of its business API to select brands. Some hoteliers are using this an excuse to delay… Read More
28 Jan 2019 by ReviewPro in Hospitality Industry NewsThe Four Stages to Successful Implementation of Guest Messaging
While the concept of guest messaging will be nothing new to hotel staff, there are certain considerations to keep in mind during implementation as a… Read More
11 Dec 2018 by ReviewPro in Best Practices