Most hoteliers know that to encourage guest reviews is beneficial. But it’s not always easy. So, how can you get your guests to leave a… Read More
31 Mar 2023 by ReviewPro in Online Reputation Managementguest reviews
5 Ways to Prevent Negative Guest Reviews and Boost Your Online Reputation
No one likes negative reviews, and even less if it is online for everyone to read. Luckily, there are ways to avoid them! Here below,… Read More
06 Oct 2021 by ReviewPro in Best PracticesFor Radisson Hotel Group, the Pandemic Sped Up Its Digital Guest Experience Strategy
In early February last year, just before the pandemic hit in full force, ReviewPro invited Andrea Pinna, Senior Brand Quality Director at Radisson Hotel Group,… Read More
18 May 2021 by ReviewPro in Client InterviewsWhat Every Hotelier Should Know About Hotel Reputation Management
Have you ever asked yourself what guests will find out about your property when they search online? The guest journey is cyclical and guest reviews… Read More
21 Apr 2021 by ReviewPro in Best PracticesClient Spotlight: Swiss-Belhotel International Prioritizes User Engagement
People are “the most important asset” at Swiss-Belhotel International, that’s why the brand has adopted ReviewPro for guest feedback management and incorporated it into… Read More
05 Mar 2019 by ReviewPro in Case StudiesHow Jurys Inn Stay on Top When Responding to Google Reviews
If you’re struggling to keep up with responding to Google reviews, and you’ve noticed the recent spike, you’re not alone. A recent ReviewPro analysis found… Read More
26 Feb 2019 by ReviewPro in Best PracticesResponding Is Crucial to Online Reputation, by ReviewPro CEO RJ Friedlander
Interview with RJ Friedlander, CEO & founder of ReviewPro on online reputation. Originally published in Quality Matters Magazine How online reputation affects hospitality “I… Read More
17 Dec 2018 by ReviewPro in Guest Intelligence