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guest reviews

How To Encourage More Guest Reviews

Most hoteliers know that to encourage guest reviews is beneficial. But it’s not always easy. So, how can you get your guests to leave a… Read More

31 Mar 2023 by ReviewPro in Online Reputation Management

5 Ways to Prevent Negative Guest Reviews and Boost Your Online Reputation

No one likes negative reviews, and even less if it is online for everyone to read. Luckily, there are ways to avoid them! Here below,… Read More

06 Oct 2021 by ReviewPro in Best Practices

For Radisson Hotel Group, the Pandemic Sped Up Its Digital Guest Experience Strategy

In early February last year, just before the pandemic hit in full force, ReviewPro invited Andrea Pinna, Senior Brand Quality Director at Radisson Hotel Group,… Read More

18 May 2021 by ReviewPro in Client Interviews

What Every Hotelier Should Know About Hotel Reputation Management 

Have you ever asked yourself what guests will find out about your property when they search online? The guest journey is cyclical and guest reviews… Read More

21 Apr 2021 by ReviewPro in Best Practices

Client Spotlight: Swiss-Belhotel International Prioritizes User Engagement

People are “the most important asset” at Swiss-Belhotel International, that’s why the brand has adopted ReviewPro for guest feedback management and incorporated it into… Read More

05 Mar 2019 by ReviewPro in Case Studies

How Jurys Inn Stay on Top When Responding to Google Reviews

If you’re struggling to keep up with responding to Google reviews, and you’ve noticed the recent spike, you’re not alone. A recent ReviewPro analysis found… Read More

26 Feb 2019 by ReviewPro in Best Practices

Responding Is Crucial to Online Reputation, by ReviewPro CEO RJ Friedlander

Interview with RJ Friedlander, CEO & founder of ReviewPro on online reputation. Originally published in Quality Matters Magazine How online reputation affects hospitality “I… Read More

17 Dec 2018 by ReviewPro in Guest Intelligence
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