• Products
    Icône flèche
    • Products
      Icône flèche
      • Guest Experience Platform
      • Hotel Reputation
      • Guest Surveys
      • Case Management
      • Messaging Automation
    • Essentials
      Icône flèche
      • Global Review Index™
      • Competitor Analysis
      • AI-hotel Chatbot
      • Mobile App
      • Semantic Analysis
      • Integrations
  • Benefits
    Icône flèche
    • Benefits
      Icône flèche
      • Better Guest Review
      • Higher Guest Satisfaction
      • A Guest Centric Culture
      • Data Driven Decisions
      • Operational Efficiency
      • Service Recovery Opportunities
  • Clients
    Icône flèche
    • Our Clients
      Icône flèche
      • Hotels
      • Restaurants
      • Management & representation companies
      • Destinations
      • Hotel owners & investors
      • Consultants & advisors
  • Education
    Icône flèche
    • Education
      Icône flèche
      • Blog
      • Case Studies
      • Reports
      • Webinars
      • Guide
  • EN
  • IT
  • DE
  • PT
  • RU
  • CN
Get a demo

Guest Satisfaction

ReviewPro, a Shiji Group brand, reveals above-industry NPS for first two quarters of 2022

Shiji’s ReviewPro receives higher than average Net Promoter Score (NPS) from its clients, underlining the brand’s client centric ethos. Barcelona August 2, 2022: ReviewPro’s… Read More

02 Aug 2022 by ReviewPro in Press Releases

Hotel Benchmarking Tips and Strategies for 2022

With two very unusual years behind us, it has been a challenge for many hoteliers to predict their performance KPIs for 2022. In order to… Read More

30 Jun 2022 by ReviewPro in Best Practices

Review Volume is Increasing – But What Does That Mean for Europe?

We recently published a global hotel review data report where we analyzed over 1 million reviews from 7,500 hotels worldwide. However, when we look closer… Read More

15 Jun 2022 by ReviewPro in Research and Reports

5 Ways to Drive Revenue with Higher Guest Satisfaction

Research has long told us that reputation drives revenue, and for a better reputation, we need higher guest satisfaction. In our last webinar, we explored… Read More

04 May 2022 by ReviewPro in Best Practices

Shiji’s ReviewPro & hotelkit Integrate to Streamline Guest Follow-up

Partnership between hotelkit and Shiji’s ReviewPro allows hoteliers to drive operational excellence.   7th of April 2022, Barcelona: Shiji’s ReviewPro, the leading Guest… Read More

07 Apr 2022 by ReviewPro in Press Releases

5 Tips to Build a Better Guest Communication Strategy

As borders are opening and closing and different COVID-measures are applied in different regions, guests have more questions than ever. Hoteliers should respond with clear… Read More

02 Dec 2021 by ReviewPro in Best Practices

Three Ways to Combat Staff Shortage in Hospitality

After laying off or furloughing many positions during the height of the pandemic, the hospitality industry is now finding that a lot of workers are… Read More

25 Nov 2021 by ReviewPro in Best Practices
  • Next postsFlèche
  • Categories

    • Best Practices
    • Case Studies
    • Chatbot & AI
    • Client Interviews
    • Destination Marketing
    • Educational Guide
    • Events
    • Guest Intelligence
    • Guest Messaging
    • Guest Surveys
    • Hospitality Industry News
    • Hotel Investment
    • Hotel Marketing
    • Hotelier Talks
    • Independent Brand
    • Integrations
    • Online Reputation Management
    • Press Releases
    • Products
    • Research and Reports
    • Restaurant Marketing
    • ReviewPro News
    • Thought Leadership
    • Trends
    • Webinars
  • Tags

    AI
    Auto Case Management
    automation
    Best Practices
    Chatbot
    COVID-19
    Featured
    featured
    google
    GRI
    Guest Experience
    Guest Experience Automation
    Guest Feedback
    Guest intelligence
    guest loyalty
    guest messaging
    Guest Messaging Hub
    guest reviews
    Guest Satisfaction
    Guest Satisfaction Surveys
    Guest Surveys
    holidaycheck
    hospitality
    Hospitality Experts
    Hospitality News
    hotel brand reputation
    Hoteliers Tips
    hotel marketing
    hotel online reputation management
    hotel reputation
    hotel reviews
    hotels
    hotel technology
    online reputation
    online reputation management
    online reviews
    press release
    product launch
    reputation management
    reviews
    social media
    technology
    tripadvisor
    twitter
    video

  • Products
    Icône flèche
    • Guest Experience Platform
    • Hotel Reputation
    • Guest Surveys
    • Case Management
    • Messaging Automation
  • Benefits
    Icône flèche
    • Better guest reviews
    • Data driven decisions
    • Higher guest satisfaction
    • Operational efficiency
    • A Guest centric culture
    • Service recovery opportunities
  • About
    Icône flèche
    • Press
    • Contact
    • Careers
    • Partners & integrations
  • Clients
    Icône flèche
    • Hotels
    • Destinations
    • Restaurants
    • Hotel owners & investors
    • Management & representation companies
    • Consultants & advisors
  • Education
    Icône flèche
    • Search
    • Resources
    • Blog
    • Webinars
    • Case Studies
    • Guide
    • FAQ
  • Legal Notice
  • Terms & Conditions
  • Privacy Policy
  • Cookies Policy
  • Privacy

2023 © Shiji Information Technology Spain, S.A.