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Guest Surveys

PMS Data and Guest Surveys – the Perfect Partnership

One of the biggest pain points for hoteliers when digitizing their operations are integrations. With recent advances in technology, hotels have access to virtually unlimited… Read More

29 Nov 2022 by ReviewPro in Best Practices

Proactive Guest Communication and Other Keys to Great Guest Experiences

Responding to guests’ requests and needs is at the heart of hospitality. However, a reactive approach doesn’t cut it anymore. Many hoteliers are… Read More

25 Oct 2022 by ReviewPro in Best Practices

Everything You Need to Know About Guest Satisfaction Surveys

Understanding guest feedback has long been central to hospitality because we rely on it to guide us into making impactful, data-driven decisions. Guest satisfaction surveys… Read More

30 Mar 2021 by ReviewPro in Best Practices

Supercharge Your Guest Survey by Integrating with NextGuest CRM 

A guest satisfaction survey is key when it comes to better understanding the guest experience. It offers you detailed feedback on every part of the… Read More

02 Dec 2020 by ReviewPro in Best Practices

Transamerica Hotel Chain Puts Guest Experience First With Amazing Results

As any hotel brand today, Transamerica Hotel Chain is aware that it operates in a market where competition is fierce and online reputation matters. Read More

23 Apr 2019 by ReviewPro in Case Studies

Take Control of Guest Experience with Guest Satisfaction Surveys

In the age of online reviews, Guest Satisfaction Surveys (GSS) represent a critical way to solicit direct feedback from guests and evaluate guest… Read More

20 Mar 2019 by ReviewPro in Educational Guide

Coronado Luxury Club & Suites Uses Surveys to Boost Online Ratings by over 20% in 7 Months

Coronado Luxury Club & Suites is a five-star luxury property located on Playa Coronado near Panama City. The resort takes pride in providing first-class… Read More

30 Jan 2019 by ReviewPro in Case Studies
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