Most hoteliers know that to encourage guest reviews is beneficial. But it’s not always easy. So, how can you get your guests to leave a… Read More31 Mar 2023 by ReviewPro in Online Reputation Management
online reputation management
Tracking Review Trends: Key Takeaways from the Q3 2022 Global Hotel Benchmark Report
How did your hotel’s reputation hold up this summer? A boom in travel activity this summer provided a fresh trove of review data… Read More08 Nov 2022 by ReviewPro in Online Reputation Management
The Value Department Index is Dropping Globally. Now What?
The current economic climate is stirring up a hornet’s nest. The worldwide drop in the Value department index in… Read More13 Oct 2022 by ReviewPro in Online Reputation Management
7 Hospitality Experts on How to Maintain and Improve Your Review Distribution Strategy
Over the years, online reviews have proliferated to over 140 sources worldwide. More recently, Booking.com and Google have become review powerhouses, expanding their… Read More22 Sep 2022 by ReviewPro in Best Practices
Responding to Hotel Guest Reviews: How to Do It Right!
When there is so much to deal with in day-to-day hotel operations, responding to online reviews seems like a task for which there is never… Read More04 Nov 2021 by ReviewPro in Best Practices
How Paradores Hotels Uses Online Reputation Management to Win Spain’s Best Reputation
Paradores is an iconic collection of hotels located in historic buildings and natural parks across Spain. The company motto has been “Quality, Friendliness, Legendary” since… Read More01 Sep 2021 by ReviewPro in Case Studies
What Every Hotelier Should Know About Hotel Reputation Management
Have you ever asked yourself what guests will find out about your property when they search online? The guest journey is cyclical and guest reviews… Read More21 Apr 2021 by ReviewPro in Best Practices