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online reputation management

Tracking Review Trends: Key Takeaways from the Q3 2022 Global Hotel Benchmark Report

How did your hotel’s reputation hold up this summer? A boom in travel activity this summer provided a fresh trove of review data… Read More

08 Nov 2022 by ReviewPro in Online Reputation Management

The Value Department Index is Dropping Globally. Now What?

The current economic climate is stirring up a hornet’s nest. The worldwide drop in the Value department index in… Read More

13 Oct 2022 by ReviewPro in Online Reputation Management

7 Hospitality Experts on How to Maintain and Improve Your Review Distribution Strategy

Over the years, online reviews have proliferated to over 140 sources worldwide. More recently, Booking.com and Google have become review powerhouses, expanding their… Read More

22 Sep 2022 by ReviewPro in Best Practices

Responding to Hotel Guest Reviews: How to Do It Right!

When there is so much to deal with in day-to-day hotel operations, responding to online reviews seems like a task for which there is never… Read More

04 Nov 2021 by ReviewPro in Best Practices

How Paradores Hotels Uses Online Reputation Management to Win Spain’s Best Reputation

Paradores is an iconic collection of hotels located in historic buildings and natural parks across Spain. The company motto has been “Quality, Friendliness, Legendary” since… Read More

01 Sep 2021 by ReviewPro in Case Studies

What Every Hotelier Should Know About Hotel Reputation Management 

Have you ever asked yourself what guests will find out about your property when they search online? The guest journey is cyclical and guest reviews… Read More

21 Apr 2021 by ReviewPro in Best Practices

Webinar: Take Control of Post-COVID-19 Communication to Drive Trust and Bookings

Hotels all over the world are reopening and the big question is, how to fill the rooms? How will you ensure that you are both… Read More

15 Jul 2020 by ReviewPro in Webinars
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