With nearly 8 million listings across 190 countries, it is no doubt that Tripadvisor is one of the most popular platforms for guest reviews, making… Read More05 Apr 2023 by ReviewPro in Best Practices
Responding to Hotel Guest Reviews: How to Do It Right!
When there is so much to deal with in day-to-day hotel operations, responding to online reviews seems like a task for which there is never… Read More04 Nov 2021 by ReviewPro in Best Practices
For Radisson Hotel Group, the Pandemic Sped Up Its Digital Guest Experience Strategy
In early February last year, just before the pandemic hit in full force, ReviewPro invited Andrea Pinna, Senior Brand Quality Director at Radisson Hotel Group,… Read More18 May 2021 by ReviewPro in Client Interviews
Google Reviews are back – how does this affect my hotel?
At the beginning of the pandemic, Google decided to temporarily suspend its Google Reviews feature. Now that businesses all over the world are… Read More03 Jun 2020 by ReviewPro in Online Reputation Management
Highlights from the 2018 Reputation Rankings: Upper Upscale Brands
Over the next several weeks we’re taking a closer look at ReviewPro’s 2018 Hotel Brand Reputation Rankings, our analysis of over 15 million reviews… Read More22 Oct 2018 by ReviewPro in Research and Reports
Hotel Brand Reputation Report: How Do You Rank?
Yesterday, ReviewPro released the most comprehensive analysis to date of hotel brand reputation in the United States and Canada. Analyzing over 15 million reviews of… Read More02 Oct 2018 by ReviewPro in Online Reputation Management
Four Ways to Use Online Reviews as a Sales Tool for Your Hotel
Did you know that online reviews can be used as a sales tool? While many hoteliers recognize that a great online reputation is vital to… Read More25 Jun 2018 by ReviewPro in Guest Intelligence