technology

We recently published a global hotel review data report where we analyzed over 1 million reviews from 7,500 hotels worldwide. However, when we look closer… Read More

As hotels scramble to uphold service standards in the midst of a global labor crisis, many are turning to technology to offset staffing shortages. This… Read More

2022 is off to a rocky start: staff shortages are forcing hotels to run with reduced staffing and services, inflation and supply chain issues are… Read More

During the height of the pandemic, Mélody Lardin of Le Saint-Sulpice Hotel in Montreal found herself in a position… Read More

With another challenging year behind us, we have all learned a lot about what it means to navigate a business through uncertain waters. Here below,… Read More

Tech adoption has known a big push since the pandemic, and many hotel businesses have looked at different forms of digitizing parts of their operations. Read More

Messaging has fast become the preferred method of communication in both people’s personal and professional lives, and hospitality is no exception. In an industry where… Read More