While we all await the dissemination of a COVID-19 vaccine throughout the first half of 2021, budgets will remain tight while reservations will be slim. Read More
03 Jun 2021 by ReviewPro in Best Practicestechnology
Archipelago International and ReviewPro Partner to Automate Service Recovery
Iconic hotel group upgrades guest feedback management solution to provide remarkable guest experiences across its portfolio. Barcelona, May 11, 2021: Archipelago International,… Read More
11 May 2021 by ReviewPro in Press ReleasesATIC and ReviewPro Leverage Guest Feedback to Support Australian Tourism
The ATIC Quality Tourism Framework awards now includes guest feedback as a benchmark of excellence. Barcelona, March 23, 2021: The Australian… Read More
23 Mar 2021 by ReviewPro in Press ReleasesSafir Hotels Partners with ReviewPro to Automate the Guest Experience
We are proud to share the news that Safir Hotels & Resorts has responded to consumer demand for efficient, contactless guest… Read More
03 Feb 2021 by ReviewPro in Press ReleasesSurvive Today and Thrive Tomorrow: Lessons in Crisis Leadership for Hotels & Tech Companies
By Michael Kessler, CEO, ReviewPro When I took over as CEO of ReviewPro in December of 2019, little did I know… Read More
22 Dec 2020 by ReviewPro in Thought LeadershipThree Fundamental Questions About Hospitality Chatbots Explained
In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved… Read More
04 Nov 2020 by ReviewPro in Best PracticesAutomating Guest Communication? Chatbots Are Just The Tip Of The Iceberg!
As the pandemic goes on and we are all pushed towards digital adoption in all areas of our lives many hoteliers are now considering chatbot… Read More
21 Oct 2020 by ReviewPro in Best Practices