Solid guest communication has never been more crucial: guests need access to up to date, factual, reliable information about your property. This information can be… Read More
28 Oct 2020 by ReviewPro in Case Studiestripadvisor
Webinar: Take Control of Post-COVID-19 Communication to Drive Trust and Bookings
Case Study: How the MGM Grand Sanya Hotel achieved a 4.7/5 rating on Ctrip
Our Account Manager for APAC, Stefanie Lim recently caught up with Joe Zheng, Hotel Manager at the MGM Grand Sanya in China… Read More
23 Jun 2016 by ReviewPro in Best Practices96% hoteliers agree: Positive reviews generate revenue
A fresh TripAdvisor study has revealed that, in 2014, hoteliers acknowledge the link between guest reviews and revenue, but continue to underestimate the value of… Read More
24 Apr 2014 by ReviewPro in Hospitality Industry NewsDon’t get ‘lost in translation’ with foreign language hotel reviews
How can you respond to an online hotel guest review written in Russian, Portuguese, Chinese or other languages you don’t understand? If you can’t understand… Read More
16 Dec 2013 by ReviewPro in Best PracticesThe 10 Prague hotels consumers rave about most
Which hotels in Prague do consumers rate as the very best? According to ReviewPro’s latest analysis of 171,300 online reviews for 474 hotels, the Arcadia… Read More
04 Dec 2013 by ReviewPro in Research and Reports